Frequently asked questions about YOIN

Still have questions or want to be sure about something? Here you'll find answers to the most frequently asked questions about the YOIN quality label.

What exactly is YOIN excellent meeting places?
YOIN excellent meeting places is an independent quality label for conference, meeting and event venues in the Netherlands. Venues awarded the YOIN quality label have been thoroughly assessed for quality, service, reliability, professional expertise, innovation and their ability to stand out.

What are the benefits of YOIN for event planners?
YOIN helps you choose the right venue more quickly and with greater confidence. You know that:

• the fundamentals are in place;
• the venue meets key quality requirements; and
• you're less likely to encounter unexpected surprises.

In short, you can spend less time researching and more time planning your event.

How do I know YOIN is truly independent?
YOIN audits are carried out by independent auditors. Venues cannot certify themselves, so you can rely on an objective and impartial evaluation.

What are venues assessed on? 
Venues are evaluated against a wide range of criteria, including:

• Service and hospitality
• Accessibility and inclusion
• Safety and compliance
• Team and expertise
• Communication
• Facilities and venue design

In short, everything that contributes to a venue being reliable, professional, distinctive and an excellent host for business events.

How rigorous is the assessment? 
The YOIN audit goes far beyond the basics. Venues are assessed against hundreds of criteria, covering both visible aspects and behind-the-scenes operations. Only venues that demonstrably meet the required standards are awarded the YOIN quality label.

Are venues reassessed regularly?
Yes. The YOIN quality label is not a one-time certification. Venues are reassessed every two years and are encouraged to continuously improve, ensuring that quality standards remain consistently high.

Can a venue lose its YOIN quality label? 
Yes. If a venue no longer meets the required standards, the quality label can be withdrawn. This helps ensure that all YOIN-certified venues continue to meet the highest standards.

Is YOIN certification mandatory for venues?
No. Participation in YOIN is entirely voluntary. That's precisely what makes the quality label meaningful: venues actively choose to have their organisation independently assessed and to commit to continuous improvement.

What is the difference between YOIN and Green Key? 
Green Key focuses specifically on sustainability. YOIN takes a broader approach by assessing the entire customer journey—from A to Z. Green Key certification is recognised and taken into account as part of the YOIN audit.

Does YOIN help me meet internal procurement requirements?
Yes. YOIN-certified venues comply with many of the requirements commonly set by corporate organisations and public sector bodies, including:

• Legislation and regulatory compliance
• Safety and risk management
• Sustainability
• Terms and conditions

This makes it easier to justify your venue selection internally and meet procurement requirements.

Who is YOIN for? 
YOIN is designed for anyone responsible for booking business event venues, including:

• Event managers
• Office managers
• Marketing and communications professionals
• Executive assistants

Whether you organise events every day or only occasionally, YOIN helps you make an informed choice.

Where can I find YOIN-certified venues? 
You can find all participating venues on our website.